SeeYouDoc Patient

• How do I refund my canceled appointment?

  About Refunds in SeeYouDoc Refunds are processed instantly, but can take up to a few minutes depending on your bank. Refunds in SeeYouDoc are free from transaction fees and will be returned to your original payment method. Step 1 After logging in to your SeeYouDoc account, go to your Patient Portal. Step 2 If you have multiple profiles, select which profile you want to initiate aFeatured

• How do I sign up for a SeeYouDoc account?

  Step 1 Click the Register button on the top-right corner of the screen for the web browser. Step 2 Fill out the form accordingly. Step 3 Click Create An Account Step 4 After signing up you will see Account Created Successfully on the top-right corner of the screen. ![](httpPopular

• How do I pay for my appointment?

  About Booked Appointments A booked appointment refers to appointment requests that have been confirmed by the doctor. You will receive an email notification once the doctor has approved your appointment request. Appointment requests do not require payment until booked. || Developer's Note: This process is for SeeYouDoc users who do not have access to the email address that was used in signing up for their account. SeeYouDoc users will receive an invoice email containing a link which rediFew readers

• How do I reschedule my booked appointment?

  Step 1 Go to the patient portal by clicking the four boxes icon on the upper right corner of the screen beside the profile icon. Choose a profile which was used to request an appointment. Note: If you have not added additional profiles under your SeeYouDoc account, you will only be able to select your own profile. Step 2 On the appointments tab, select a Booked appointment that you want to **ReFew readers

• How Do I View and Upload Medical Files?

  To view or upload medical files, an encounter between a patient and a doctor must exist. Step 1 Go to the patient portal by clicking the four boxes icon on the upper right corner of the screen beside the profile icon. Step 2 Choose a profile which has a booked appointment. || Note: If you have not made additional profiles under your SeeYouDoc account, you will only be able to select yourFew readers

• How Do I Update Profile Details?

  You can update your profile details only if you have not yet submitted your profile for verification or if it is still under review. Once your profile is verified, you will no longer be able to edit your profile details. To update your details if you have not yet submitted your profile for verification: Step 1 Go to the patient portal by clicking the four boxes icon on the upper right corner of the screen beside the profile icon. ![](https://storage.crisp.chat/users/helpdesk/website/6988Few readers

• How Do I View Medical Certificates?

  To view medical certificates issued by a doctor, an encounter between a patient and a doctor must exist. Step 1 Go to the patient portal by clicking the four boxes icon on the upper right corner of the screen beside the profile icon. Step 2 Choose a profile which has an encounter. || Note: If you have not added additional profiles under your SeeYouDoc account, you will only be able to selFew readers

• What Do I Need to Know About Paying for SeeYouDoc Online Consultations

  1. What payment methods are supported by SeeYouDoc for online consultations? SeeYouDoc supports the following e-wallets as payment methods for online consultations: GCash Maya Shopee Pay Grab Pay 2. How do I use an e-wallet to pay for my consultation? After booking your consultation, you will be redirected to the payment gateway. Select your preferred e-wallet, follow the instructions to log in to your e-wallet account, and confirm the payment. **3. Are the traFew readers

• How Do I View Prescriptions?

  To view prescriptions issued by a doctor, an encounter between a patient and a doctor must exist. Step 1 Go to the patient portal by clicking the four boxes icon on the upper right corner of the screen beside the profile icon. Step 2 Choose a profile which has an encounter. || Note: If you have not added additional profiles under your SeeYouDoc account, you will only be able to select yoFew readers

• How Do I View Service Requests?

  To view service requests issued by a doctor, an encounter between a patient and doctor must exist. Step 1 Go to the patient portal by clicking the four boxes icon on the upper right corner of the screen beside the profile icon. Step 2 Choose a profile which has a booked appointment. || Note: If you have not added additional profiles under your SeeYouDoc account, you will only be able to selecFew readers

• How do I search for doctors in SeeYouDoc?

  Step 1 Go to www.seeyoudoc.com using a web browser (e.g. Google Chrome, Mozilla Firefox, Microsoft Edge, Safari) and log in to your account. Step 2 Use the Search Bar on the upper right corner of the page and type the name of the doctor or facility you wish to find. | Alternatively, you can simply click Explore Healthcare Services button from the homepage as a shortcut, then scroll from SPopular

• How can I request an appointment using SeeYouDoc?

  Step 1 Select the doctor that you would like to book for a consultation. Step 2 Once you’re in the doctor’s profile, you will be able to see the list of clinics that your doctor attends to. | It's a good idea to read through the doctor's page in detail, to know their schedule, rates for services, etc. ![]Popular

• How do I add more profiles to my account?

  About Profiles Profiles let you enroll your dependents and close contacts under your own account. This lets you manage and organize their medical history, as well as share your payment information. Step 1 After logging in to your account, go to your Profile by clicking the user icon (see picture) on the upper right corner of the screen. Step 2 Click Manage Patient Profiles ![](Some readers

• How can I verify my SeeYouDoc profile?

  About SeeYouDoc's KYC Policy All users can sign up quickly and easily for a SeeYouDoc Patient account. However, a KYC step is required before one can request for an appointment with any doctor. This is a legal requirement we have to make to ensure that the doctor provides the correct clinical assessment and diagnosis to the right person. What is Required for Patient KYC? Personal Information (Avatar or profile icon, Name, Birthday, Sex) Address Supporting Documentation (Valid ISome readers

• How can I enroll into SeeYouDoc's TB Campaign?

  Join the fight against Tuberculosis with SeeYouDoc for a #TBFreePH! 🩺💙 SeeYouDoc has partnered with local and international agencies to fight emerging diseases in the Philippines. Funded by the USAID, we are proud to introduce the SeeYouDoc TB Module, an add-on service for healthcare providers, created to digitize the TB cascade of care using DOH-NTP MOP 6th best practices, and to help visualize the fight against tuberculosis through real-time telemedicine data. Through the TB module, patientsFew readers

SeeYouDoc MD

• How do I sign up as a doctor in SeeYouDoc?

  Onboarding as a Doctor In V4, SeeYouDoc has renewed its focus in ensuring that all doctors in the platform are legitimate and licensed to operate. All doctors in private practice are now required to submit business information related to their physical clinic/facilities upon registration, on top of their verified PRC license to create an organization. Multiple doctors can then join the organization via invite. What is Required for Doctor KYC? Virtual Onboarding Interview & Product DemPopular

SeeYouDoc MC

• How can I invite doctors to join my clinic?

  This article is part of the SeeYouDoc MC User Guide. Read this to see understand its interconnections with other guides in the series. Step 1 On your MC portal, select the clinic you wish to manage. This is where your changes will be applied to. Step 2 Go to your MC Portal. Navigate to Doctors, and select Invitations. ![](https://storage.crFew readers

• How do I deactivate doctors in my clinic?

  Deactivating doctors in your clinic is a crucial function that allows you to manage your clinic's active medical staff effectively. This guide will walk you through the steps required to deactivate a doctor in your clinic, ensuring that your clinic's roster is always up to date. Whether a doctor is retiring, or no longer associated with your clinic, this process ensures that your clinic's scheduling and services reflect only the currently active providers. Step 1 Go to your clinic portal,Few readers

• How do I manage patient's triage (MC Portal)?

  Step 1 Once you have access to the SeeYouDoc Clinic (MC) Portal. Go to the clinic portal by clicking the four boxes icon on the upper right corner of the screen beside the profile icon. Then, click "Clinic Portal". Step 2 Choose and click the clinic that has patients on triage. Step 3Few readers

• How do I manage inward referrals (MC Portal)?

  Step 1 If your clinic has received a patient referral from a facility or another clinic, you can expect to see it on the Inward tab under the Referrals section. Go to your clinic portal, and scroll down until you see "Inward". Step 2 Choose any referrals from the list with an "Active" status. ![](https://storage.crisp.chat/users/helpdesk/website/69886e7a5c80e400/image_1a739d4.Few readers

• How do I reactivate doctors in my clinic?

  Reactivating doctors in your clinic is an important process that allows you to quickly reinstate a doctor who has previously been deactivated. Whether a doctor is rejoining your clinic, or resuming their practice, this guide will walk you through the steps to ensure they are added back to your active roster. This process helps maintain accurate scheduling and service availability, ensuring that patients can access care from all available providers in your clinic. Step 1 Go to your clinic pFew readers

• How do I enable triage in my clinic?

  About Triage The triage process introduced in SeeYouDoc V4 is a systematic and efficient approach designed to prioritize and streamline patient care. Providers can now use the triage system to evaluate the urgency and severity of their medical concerns as well as determine the proper clinic the patient should be referred to. || NOTE: The triage system can only be accessed by the patient if the clinic has enabled it as part of their appointment request process. Step 1 Once you haFew readers

• How do I add services to my clinic?

  This article is part of the SeeYouDoc MC User Guide. Read this to see understand its interconnections with other guides in the series. Step 1 On your MC Portal, navigate to Services and select New Service. Step 2 Fill-in the information needed completely. This should include the name of your service, description, and method or moSome readers

• How do I add schedules for doctors under my clinic?

  This article is part of the SeeYouDoc MC User Guide. Read this to see understand its interconnections with other guides in the series. Step 1 On your MC Portal, navigate to Doctors and select the user you want to manage. Step 2 Navigate to Schedules, and click New Schedule. ![](https://storage.crisp.chat/users/helpdesk/website/69886e7a5Popular

• How do I assign services to doctors under my clinic?

  This article is part of the SeeYouDoc MC User Guide. Read this to see understand its interconnections with other guides in the series. Step 1 On your MC Portal, navigate to Doctors and select the user you wish to manage. Once you have defined a service and a schedule, go to the Services tab and click New Service. ![](https://storageFew readers

• How do I publish a doctor under my clinic?

  This article is part of the SeeYouDoc MC User Guide. Read this to see understand its interconnections with other guides in the series. Publishing in SeeYouDoc When you publish a doctor, your newly set up doctor page is now live at SeeYouDoc. Patients or users can search for and request appointments with this doctor. You have the flexibility to unpublish a doctor at any time, whether for edits, maintenance, or during vacations, and then repubFew readers

SeeYouDoc MH

• How do I enable triage in my facility?

  About Triage The triage process introduced in SeeYouDoc V4 is a systematic and efficient approach designed to prioritize and streamline patient care. Providers can now use the triage system to evaluate the urgency and severity of their medical concerns as well as determine the proper clinic the patient should be referred to. || The triage system can only be accessed by the patient if the facility has enabled it as part of their appointment request process. Step 1 Go to your fFew readers

• How do I manage my patient's triage?

  About Triage The triage process introduced in SeeYouDoc V4 is a systematic and efficient approach designed to prioritize and streamline patient care. Providers can now use the triage system to evaluate the urgency and severity of their medical concerns as well as determine the proper clinic the patient should be referred to. Read about it here How do I enable triage on my facility? || The triage system can only be accesseFew readers

• How do I manage contents of our website?

  || NOTE: The Content Managements System of the SeeYouDoc MH Portal will only work for facilities who opted to avail of a dedicated custom website hosted by SeeYouDoc. Step 1 Go to the SeeYouDoc Facility (MH) Portal. Step 2 Choose and click the facility which has a dedicated custom website.Few readers

• How Do I View Analytics on the Facility (MH) Portal?

  The MH Portal Dashboard provide a comprehensive overview of all clinics within a facility, offering insights and analytics that encompass the entire clinic network. It does not offer individual clinic analytics. To view and have access to the analytics of a specific clinic under a facility (MH), you need to be invited by its owner to become a clinic user and access the dashboards in the MC Portal. Alternatively, if you know the facility owner, you can request an invitation directly from them.Few readers

SeeYouDoc MO

• How to issue a payout to a doctor under my organization?

  This article is part of the SeeYouDoc MO User Guide. Read this to see understand its interconnections with other guides in the series. Important, this requires setting up a Payout Channel, see How to setup payout channels? Step 1 On your Organization Portal, navigate to Payouts, and click New Payout. ![](https://storage.crisp.chat/users/helpdesk/website/69886e7a5c80e400/image_Few readers

• How to set up Auto Payout to a doctor under my organization ?

  This article is part of the SeeYouDoc MO User Guide. Read this to see understand its interconnections with other guides in the series. This requires setting up a Payout Channel, see How to setup payout channels? Step 1 Click the " Auto Payouts" tab on the left, then click " New" tab on the upper right side. ![](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/8/69Few readers

• How to setup payout channels?

  This article is part of the SeeYouDoc MO User Guide. Read this to see understand its interconnections with other guides in the series. Step 1 On your Organization Portal, select the organization you wish to manage. Step 2 Navigate to Payout Channels, and click New. ![](https://storage.crisp.chat/users/helpdesk/website/69886e7a5c80e400/imagFew readers

• How Do I Onboard My Organization to SeeYouDoc?

  Step 1 Once logged in to your SeeYouDoc account, click the four boxes icon on the upper right corner of the screen beside the profile icon. Then, click "Your Profile". Step 2 Scroll down and click "I want to register my medical organization". Step 3 Fill out the request onboarding form. EntFew readers

• How do I pay using credit card for my appointment ?

  About Booked Appointments A booked appointment refers to appointment requests that have been confirmed by the doctor. You will receive an email notification once the doctor has approved your appointment request. Appointment requests do not require payment until booked. || Developer's Note: This process is for SeeYouDoc users who do not have access to the email address that was used in signing up for their account. SeeYouDoc users will receive an invoice email containing a link which redFew readers

• How to add credit card on your account ?

  How to Add a Credit Card to Your Account in SeeYouDoc Managing payments is a crucial step in the appointment scheduling process. Adding a valid credit card to your SeeYouDoc account streamlines the booking experience, allowing for seamless transactions. This guide will walk you through the steps to securely add your credit card information. Step 1: Sign in to Your Account Begin by signing into your SeeYouDoc account using your registered email and password. ![Sign in to your account]Few readers