Question 1

How can I create an account with SeeYouDoc?

Accepted Answer

SeeYouDoc understands how important time is. That’s why it made creating an account and logging in the SeeYouDoc app flexible.

Mobile Number and Email Address

SeeYouDoc allows you to create an account using either your mobile number and email address. Both of these options will generate a One Time Password (OTP) code that you will receive via SMS or email. This is used to protect your credentials and personal data, and verify you as a user.

Click the login button on the top-right corner of the screen for web browsers (1) or the Continue with SeeYouDoc Account button for mobile (2)

Login button for web browsers

Login button for mobile devices

Enter your mobile number or email address

Login page for web browsers (1) and mobile devices (2)

Enter the 6-digit OTP code sent to your mobile or email

Set your password. It must be at least 8 alphanumeric characters.

Fill in your basic information

Agree with SeeYouDoc’s Privacy

Question 2

I am a doctor, how do I use the Pre-consultation Advice feature with my patients?

Accepted Answer

Before you are able to use the pre-consultation advice (PCA) feature, you must first have the following:

A registered SeeYouDoc practitioner account.

| Click here to view our guide on signing up as a practitioner

| or watch our video tutorial on how to create an account with SeeYouDoc MD

The SeeYouDoc MD mobile applications (Android and iOS).

Google Play - https://play.google.com/store/apps/details?id=com.seeyoudocmd App Store - https://apps.apple.com/ph/app/seeyoudoc-md/id1481157445

Once you have met all the requirements, you must then contact the SeeYouDoc team to have your account ready to conduct PCA calls (we'll ask you for some information to confirm that you are a real doctor, after that we'll have your account active and visible to our users).

|| If for some reason it's taking a while for us to review your request, you may follow it up by using the live chat feature on our website. Our team would gladly assist you.

Before you start conducting PCA calls, we recommend that you update your business details as well as your fee settings. To do so, please follow the steps below:

On the top-right hand corner of the screen, look for the icon that is 4 squares, this will display a small menu which you can use to navigate through different SeeYouDoc apps.
From the menu, click on MD. This will redirect you to your MD D

Question 3

Introduction to Using SeeYouDoc

Accepted Answer

Get started with SeeYouDoc today.

SeeYouDoc was created to address the pain points of not only patients but also the doctors, hospital administrators and those that are in the medical industry.

These struggles entail a loss of time and a waste of effort. Currently, in the Philippines, patients run to their doctor’s clinic without the assurance that they will be attended to or in some cases, their doctor has some urgent errand to deal with and is not available on the set clinic schedule.

On the other hand, doctors can no longer accommodate the number of walk-in patients and worst-case scenario, the doctor's secretary could not find the medical record of the patient on top of all her paperwork. Imagine how tough it can be.

This is where SeeYouDoc comes in. Aside from providing a convenient way for patients to securely book appointments anytime and anywhere, doctors and medical administrators can also effectively manage their duties and responsibilities. SeeYouDoc is the medical industry’s win-win solution.

SeeYouDoc not only connects patients and doctors, but it also allows its users to do more of their free time and experience more.

| Need more help? As we build software to help innovate the medical industry today, our arms are also open to provide you assistance in any way possible. If you need a face to face, online or recorded demo, let us know by giving us a call or ema

Question 4

I just signed up for an account, how do I become a practitioner?

Accepted Answer

You're now a SeeYouDoc user, that's awesome! However you're not registered as a practitioner yet and you would like to know how to be registered as one. Lucky for you, this article will tell you just exactly how to accomplish that.

If you don't have an account yet, you should see our article on how to make an account.

Just follow the steps below:

When you login, you will be redirected to the welcome page where you can select the different SeeYouDoc apps. Since you will be creating a practitioner account, click the button under SeeYouDoc MD that says "Learn more".

Click the button that says "Register me as a practitioner."

Then you'll be asked to fill out a form. Once you've done that, click submit.

After submitting the form you will be redirected back to the page where you can see the different SeeYouDoc apps, this time it will say that you have a pending request under SeeYouDoc MD.

Once your request to be a practitioner has been sent, the next move will be from us. We have to manually review the information you sent us before w

Question 5

How can I start using SeeYouDoc?

Accepted Answer

Our goal is to get you on board now and make things easy and convenient for you.

First things first, SeeYouDoc requires an internet connection. Your internet speed does not necessarily need to be fast, just as long as it is stable you are good to go.

SeeYouDoc works on different web and mobile browsers such as Google Chrome, Firefox, Safari, and Internet Explorer (Version 8 and greater). Just type www.seeyoudoc.com in your browser.

SeeYouDoc also works in most devices and can be downloaded via Google Playstore and iOS App Store.

| Need more help? As we build software to help innovate the medical industry today, our arms are also open to provide you assistance in any way possible. If you need a face to face, online or recorded demo, let us know by giving us a call or emailing us through ${color}#007fdc & ${color}[#007fdc](+63 917 702 6381).

Question 6

How do I know if my medical appointment is confirmed?

Accepted Answer

You will be notified immediately in your SeeYouDoc profile as soon as your appointment has been confirmed. Just click on the bell icon on the top right corner to see your notifications

alternatively, you can check your email for a message stating that your appointment is now classified as pending. You will also be notified when your doctor has approved your appointment.

Email received when appointment has been booked and is still pending (Left) and when the appointment is confirmed (Right)

For more info, contact us at hello@seeyoudoc.com.

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