Question 1

How can I create an account with SeeYouDoc?

Accepted Answer

SeeYouDoc understands how important time is. That’s why it made creating an account and logging in the SeeYouDoc app flexible.

Mobile Number and Email Address

SeeYouDoc allows you to create an account using either your mobile number and email address. Both of these options will generate a One Time Password (OTP) code that you will receive via SMS or email. This is used to protect your credentials and personal data, and verify you as a user.

Click the login button on the top-right corner of the screen for web browsers (1) or the Continue with SeeYouDoc Account button for mobile (2)

Login button for web browsers

Login button for mobile devices

Enter your mobile number or email address

Login page for web browsers (1) and mobile devices (2)

Enter the 6-digit OTP code sent to your mobile or email

Set your password. It must be at least 8 alphanumeric characters.

Fill in your basic information

Agree with SeeYouDoc’s Privacy

Question 2

Introduction to Using SeeYouDoc

Accepted Answer

Get started with SeeYouDoc today.

SeeYouDoc was created to address the pain points of not only patients but also the doctors, hospital administrators and those that are in the medical industry.

These struggles entail a loss of time and a waste of effort. Currently, in the Philippines, patients run to their doctor’s clinic without the assurance that they will be attended to or in some cases, their doctor has some urgent errand to deal with and is not available on the set clinic schedule.

On the other hand, doctors can no longer accommodate the number of walk-in patients and worst-case scenario, the doctor's secretary could not find the medical record of the patient on top of all her paperwork. Imagine how tough it can be.

This is where SeeYouDoc comes in. Aside from providing a convenient way for patients to securely book appointments anytime and anywhere, doctors and medical administrators can also effectively manage their duties and responsibilities. SeeYouDoc is the medical industry’s win-win solution.

SeeYouDoc not only connects patients and doctors, but it also allows its users to do more of their free time and experience more.

| Need more help? As we build software to help innovate the medical industry today, our arms are also open to provide you assistance in any way possible. If you need a face to face, online or recorded demo, let us know by giving us a call or ema

Question 3

How can I start using SeeYouDoc?

Accepted Answer

Our goal is to get you on board now and make things easy and convenient for you.

First things first, SeeYouDoc requires an internet connection. Your internet speed does not necessarily need to be fast, just as long as it is stable you are good to go.

SeeYouDoc works on different web and mobile browsers such as Google Chrome, Firefox, Safari, and Internet Explorer (Version 8 and greater). Just type www.seeyoudoc.com in your browser.

SeeYouDoc also works in most devices and can be downloaded via Google Playstore and iOS App Store.

| Need more help? As we build software to help innovate the medical industry today, our arms are also open to provide you assistance in any way possible. If you need a face to face, online or recorded demo, let us know by giving us a call or emailing us through ${color}#007fdc & ${color}[#007fdc](+63 917 702 6381).

Question 4

How do I know if my medical appointment is confirmed?

Accepted Answer

You will be notified immediately in your SeeYouDoc profile as soon as your appointment has been confirmed. Just click on the bell icon on the top right corner to see your notifications

alternatively, you can check your email for a message stating that your appointment is now classified as pending. You will also be notified when your doctor has approved your appointment.

Email received when appointment has been booked and is still pending (Left) and when the appointment is confirmed (Right)

For more info, contact us at hello@seeyoudoc.com.

Question 5

Can I reschedule my appointment?

Accepted Answer

Yes, you may reschedule your medical appointments with your doctor or clinic at any time using the SeeYouDoc App.

Just go to your profile and select the booking you would like to change and hit the "RESCHEDULE' button. You will be redirected to the "Select a date & time" option where you can select the new schedule of your appointment.

To go to your profile, click on your profile photo on the top right corner (1) then choose "Profile" from the drop down list (2).

Once at the profile page, click on the appointment you want to reschedule.

After you click the Reschedule button, you will be redirected to the Reschedule Appointment page, here you get to choose the date (1) and timeslot (2) you want your new appointment to be, once you've made a decision, click the reschedule button (3).

SUCCESS! You rescheduled your appointment!

For more info, contact us at hello@seeyoudoc.com.

Question 6

How can I search for doctors using SeeYouDoc?

Accepted Answer

Nobody likes going around in circles or getting lost in tons of navigation buttons. SeeYouDoc tries to minimize the effort our users exert when using our app.

Open your web browser and go to www.seeyoudoc.com

If you already know which doctor you would like to search, you can type their name in the searchbox from the homepage. The doctor, if he/she is a registered SeeYouDoc practitioner, should appear in the search.

| Alternatively, you can use SeeYouDoc's advanced search function.

Enter the details that would be most convenient for you. Search or filter it whether by doctor, the field of medicine that you need expertise from, health card coverage, years of experience or set the range of consultation fee.

Don’t worry if you don’t know what to search for or if you’re missing some of the details. Just leave it blank and we’ll provide you a list of doctors whom you can choose from.

If you're still having a hard time finding what you need you can talk to us using the live chat function.

Alternatively you can contact us a

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