Question 1

How do I make an online consultation?

Accepted Answer

The Online Consultation via video call is SeeYouDoc's solution to improve the healthcare system in the country. It is built primarily to provide patients the most convenient way to reach out to a medical practitioner using their smartphones or tablets.

Through online consultations, patients and doctors remotely connect via video call. During online consultations, doctors provide their patients with brief expert medical advice or initial diagnosis regarding their symptoms or current physical condition.

Follow these steps to start SeeYouDoc's pre-consultation advice:

There are two possible options for making an online consultation with SeeYouDoc both in web and mobile apps.

Online Consult via appointment - this means you can book your pre-consultation via video call in advance. You will receive a notification message five minutes before your online consultation so you can prepare before your call.
Online Consult via direct call - this means you can directly and on the spot make pre-consultation via video call with an available doctor.

For web users, you can search which doctors are available for booking an advance consultation.

In the Homepage, click “Conduct Online Consultation”

Click “True” on the Online Consult and select a doctor from the list

As you go to the doctor’

Question 2

How do I sign up for a SeeYouDoc account?

Accepted Answer

**SeeYouDoc **understands how important time is. That’s why it made creating an account and logging in the SeeYouDoc app flexible.

If you don't have the SeeYouDoc app yet, download it free on Google Play Store and Apple App Store. If you are using your web browser, simply go to www.seeyoudoc.com.

Mobile Number and Email Address

Q: How can I start using SeeYouDoc?

<img src="https://media3.giphy.com/media/Cmr1OMJ2FN0B2/100.gif" alt="" /> Our goal in SeeYouDoc, is to get you on board now and make things easy and convenient for you. First things first, SeeYouDoc requires an internet connection. Your internet speed does not necessarily need to be fast, just as long as it is stable you are good to go. SeeYouDoc works on different web and mobile browsers such as Google Chrome, Firefox, Safari, and Internet Explorer (Version 8 and greater). Just type www.seeyoudoc.com in your browser. SeeYouDoc also works in most devices and can be downloaded via <a href="https://bit.ly/3e3T5kr">Google Play Store</a> and <a href="https://apple.co/39ODtOF">iOS App Store</a>. <img src="https://storage.crisp.chat/users/helpdesk/website/69886e7a5c80e400/hello_syd_bdujv2.jpg" alt="" /> <hr /> | Need more help? As we build software to help innovate the medical industry today, our arms are also open to provide you assistance in any way possible. If you need a face to face, online or recorded demo, let us know by giving us a call or emailing us through ${color}<a href="hello@seeyoudoc.com">#007fdc</a> &amp; ${color}[#007fdc](+63 917 702 6381). <img src="https://storage.crisp.chat/users/helpdesk/website/69886e7a5c80e400/seeyoudoc_1_olqweh.png" alt="" />

Q: Getting started with SeeYouDoc

<h1 id="getstartedwithseeyoudoctoday">Get started with SeeYouDoc today.</h1> <img src="https://media.giphy.com/media/WApRriGHsYPlu/giphy.gif" alt="" /> SeeYouDoc was created to address the pain points of not only patients but also the doctors, hospital administrators and those that are in the medical industry. These struggles entail a loss of time and a waste of effort. Currently, in the Philippines, patients run to their doctor’s clinic without the assurance that they will be attended to or in some cases, their doctor has some urgent errand to deal with and is not available on the set clinic schedule. On the other hand, doctors can no longer accommodate the number of walk-in patients and worst-case scenario, the doctor's secretary could not find the medical record of the patient on top of all her paperwork. Imagine how tough it can be. This is where SeeYouDoc comes in. Aside from providing a convenient way for patients to securely book appointments anytime and anywhere, doctors and medical administrators can also effectively manage their duties and responsibilities. SeeYouDoc is the medical industry’s win-win solution. SeeYouDoc not only connects patients and doctors, but it also allows its users to do more of their free time and experience more. <hr /> | Need more help? As we build software to help innovate the medical industry today, our arms are also open to provide you assistance in any way possible. If you need a face to face, online or recorded demo, let us know by giving us a cal

SeeYouDoc allows you to create an account using either your mobile number and email address.

Click the "Sign up" button on the top-right corner of the screen for web browsers or click the "Continue with SeeYouDoc account" button for mobile.

Sign up button for web browsers

Sign up buttons for mobile devices

Choose "Register as a Patient"

Fill out the form accordingly. Confirm that you agree to our Terms and Conditions and click the reCAPTCHA checkbox for the Privacy Policy. Then, click "SIGN UP" at the end.

Sign up in web browser

Meanwhile, enter your mobile number or email address when you are on mobile.

![Sign u

Question 3

How can I start using SeeYouDoc?

Accepted Answer

Our goal in SeeYouDoc, is to get you on board now and make things easy and convenient for you.

First things first, SeeYouDoc requires an internet connection. Your internet speed does not necessarily need to be fast, just as long as it is stable you are good to go.

SeeYouDoc works on different web and mobile browsers such as Google Chrome, Firefox, Safari, and Internet Explorer (Version 8 and greater). Just type www.seeyoudoc.com in your browser.

SeeYouDoc also works in most devices and can be downloaded via Google Play Store and iOS App Store.

| Need more help? As we build software to help innovate the medical industry today, our arms are also open to provide you assistance in any way possible. If you need a face to face, online or recorded demo, let us know by giving us a call or emailing us through ${color}#007fdc & ${color}[#007fdc](+63 917 702 6381).

Question 4

Getting started with SeeYouDoc

Accepted Answer

Get started with SeeYouDoc today.

SeeYouDoc was created to address the pain points of not only patients but also the doctors, hospital administrators and those that are in the medical industry.

These struggles entail a loss of time and a waste of effort. Currently, in the Philippines, patients run to their doctor’s clinic without the assurance that they will be attended to or in some cases, their doctor has some urgent errand to deal with and is not available on the set clinic schedule.

On the other hand, doctors can no longer accommodate the number of walk-in patients and worst-case scenario, the doctor's secretary could not find the medical record of the patient on top of all her paperwork. Imagine how tough it can be.

This is where SeeYouDoc comes in. Aside from providing a convenient way for patients to securely book appointments anytime and anywhere, doctors and medical administrators can also effectively manage their duties and responsibilities. SeeYouDoc is the medical industry’s win-win solution.

SeeYouDoc not only connects patients and doctors, but it also allows its users to do more of their free time and experience more.

| Need more help? As we build software to help innovate the medical industry today, our arms are also open to provide you assistance in any way possible. If you need a face to face, online or recorded demo, let us know by giving us a cal

Question 5

How do I book an appointment using SeeYouDoc?

Accepted Answer

We know how important time is to everyone. In fact, a wise man once said that time is gold.

And so, we, from SeeYouDoc, made medical appointments as easy as one, two, three. You can now take your kids to school before going to your scheduled appointment or maybe get your hair done. Do your thing, honey, you call the shots and make more time to what matters most to you.

If you haven't registered to a SeeYouDoc account yet, please go to this link: https://helpdesk.seeyoudoc.com/en-us/article/how-do-i-sign-up-for-a-seeyoudoc-account-1pgn6ng/

As soon as you have register to SeeYouDoc, you are now instantly able to search our pool of quality healthcare practitioners. Still don't know how? Read here: https://helpdesk.seeyoudoc.com/en-us/article/how-can-i-search-for-doctors-using-seeyoudoc-1rl0ozf/

So, you already found a doctor that you would like to set an appointment with. You have finally decided, "Yes, I want to book my appointment with Dr. Who." Ha! We're glad you did.

Once you are in the doctor's profile. You should be able to see the list of clinics your doctor attends to.

This doctor is just a few blocks away from your place and seems to cover all the boxes on your checklist. So, you will click the "BOOK APPOINTMENT" button.

Now, select the services you need from the list that will pop up on your screen

Question 6

I am a doctor, how do I use the online consultation feature with my patients?

Accepted Answer

Before you are able to use the pre-consultation advice (PCA) feature, you must first have the following:

A registered SeeYouDoc practitioner account.

| Click here to view our guide on signing up as a practitioner

| or watch our video tutorial on how to create an account with SeeYouDoc MD

The SeeYouDoc MD mobile applications (Android and iOS).

Google Play - https://play.google.com/store/apps/details?id=com.seeyoudocmd App Store - https://apps.apple.com/ph/app/seeyoudoc-md/id1481157445

Once you have met all the requirements, you must then contact the SeeYouDoc team to have your account ready to conduct PCA calls (we'll ask you for some information to confirm that you are a real doctor, after that we'll have your account active and visible to our users).

|| If for some reason it's taking a while for us to review your request, you may follow it up by using the live chat feature on our website. Our team would gladly assist you.

Before you start conducting PCA calls, we recommend that you update your business details as well as your fee settings. To do so, please follow the steps below:

On the top-right hand corner of the screen, look for the icon that is 4 squares, this will display a small menu which you can use to navigate through different SeeYouDoc apps.
From the menu, click on MD. This will redirect you to your MD Dashboard.

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