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SeeYouDoc Patient User Guide

This SeeYouDoc Patient User Guide is a compilation of general resources for starting out as a patient in SeeYouDoc as well as for using the SeeYouDoc Patient Portal. Additional content will be added as this gets updated.



Setting up my SeeYouDoc Account

  1. How do I sign up for a SeeYouDoc account?
  2. How do I add more profiles to my account?
  3. How can I verify my SeeYouDoc profile?


Using SeeYouDoc

  1. How do I search for doctors in SeeYouDoc?
  2. How can I request an appointment using SeeYouDoc?
  3. How do I pay for my appointment?
  4. How do I join the video consultation?
  5. How do I reschedule my booked appointment?
  6. How do I know if my appointment is confirmed?
  7. How do I use the triage system of SeeYouDoc V4?
  8. How do I refund payments for canceled appointments?
  9. How do I view and upload medical files?
  10. How do I view prescriptions?
  11. How do I view medical certificates?
  12. How do I view service requests?
  13. How do I update profile details?



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If you have questions, or would like to request a guide for a specific topic, please send us a message at support@seeyoudoc.com.


Updated on: 08/12/2024

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