SeeYouDoc Patient User Guide

This SeeYouDoc Patient User Guide is a compilation of general resources for starting out as a patient in SeeYouDoc as well as for using the SeeYouDoc Patient Portal. Additional content will be added as this gets updated.

Setting up my SeeYouDoc Account

How do I sign up for a SeeYouDoc account?
How do I add more profiles to my account?
How can I verify my SeeYouDoc profile?

Using SeeYouDoc

How do I search for doctors in SeeYouDoc?
How can I request an appointment using SeeYouDoc?
How do I pay for my appointment?
How do I join the video consultation?
How do I reschedule my booked appointment?
How do I know if my appointment is confirmed?
How do I use the triage system of SeeYouDoc V4?
How do I refund payments for canceled appointments?
How do I view and upload medical files?
How do I view prescriptions?
How do I view medical certificates?
How do I view service requests?
How do I update profile details?

TB Campaign

- How do I enroll into SeeYouDoc's TB Campaign?


If you have questions, or would like to request a guide for a specific topic, please send us a message at support@seeyoudoc.com.

Updated on: 08/12/2024