How do I know if my medical appointment is confirmed?

About Booked Appointments

A booked appointment refers to appointment requests that have been confirmed by the doctor. You will receive an email notification once the doctor has approved your appointment request. Appointment requests do not require payment until booked.

Developer's Note: This process is for SeeYouDoc users who do not have access to the email address that was used in signing up for their account. SeeYouDoc users will receive an invoice email containing a link which redirects them to the payment link page where they can immediately settle the service fees.

There are 3 ways to know if your appointment is confirmed.

Option 1: Via "email notifications".

Once the doctor confirms your appointment, you'll receive an email notifying you of the approval of your appointment request. Open the email that you used when signing up for a SeeYouDoc account and check your inbox or spam/junk folders.

Option 2: Via "in-app notifications".

Log-in to your SeeYouDoc account. Click the notification bell beside the four boxes icon. Your notifications can be viewed here.

Option 3: Via the “Appointments” tab on the Patient Portal.

Go to the patient portal by clicking the four boxes icon on the upper right corner of the screen beside the profile icon.

Choose a profile which was used to request an appointment. Note: If you have not added additional profiles under your SeeYouDoc account, you will only be able to select your own profile.

Note: The third method to confirm appointments is typically for SeeYouDoc users who registered with an inaccessible email. Otherwise you'll get email notifications for any appointment changes.

Updated on: 03/11/2024

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