How do I manage patient's triage (MC Portal)?

Step 1

Once you have access to the SeeYouDoc Clinic (MC) Portal.

Go to the clinic portal by clicking the four boxes icon on the upper right corner of the screen beside the profile icon.

Then, click "Clinic Portal".

Step 2

Choose and click the clinic that has patients on triage.

Step 3

Scroll down and click Triage.

Step 4

Click a pending patient triage.

Step 5

You will be presented with 2 options:

Void
Refer to a clinic

Choose whichever applies to the patient.



You may void the triage if you think a patient no longer needs your clinic's services or if their concern is out of your capacity.

To void a patient triage:

Click "Void".

Click the final "Void" button.



If you will accept a patient triage, you may now refer them to your clinic or another under the same facility.

Click "Refer to a clinic".



Select clinic.



Select category.



Select priority.



Enter note (Optional).



Click "Save".



Upon clicking save, you will see "You have successfully created the referral" on the upper right corner of the screen.



Upon referral from triage to clinic, the triage will be marked as completed and will be moved to outward referrals.



Outward referrals will be marked as "completed" once the receiving clinic or facility takes action on the referral.

Updated on: 08/15/2024