How Do I View and Upload Medical Files?

To view or upload medical files, an encounter between a patient and a doctor must exist.

Step 1

Go to the patient portal by clicking the four boxes icon on the upper right corner of the screen beside the profile icon.

Step 2

Choose a profile which has a booked appointment.

Note: If you have not made additional profiles under your SeeYouDoc account, you will only be able to select your own profile.

Step 3

Click "Encounters" from the sidebar.

Step 4

Select the relevant encounter from the list of encounters.

Step 5

Click the "Medical" tab.

Step 6

Click "Medical Files".

Step 7

To upload a medical file, click "Upload File".

Step 8

Click "Upload file" in the middle of the medical files modal.

Note: File size must be less than 10MB and should be in JPG, PNG, DOCX, or PDF format.

Step 9

Once you have selected a file to upload, click "Save".

Step 10

You may also view medical files uploaded by a doctor or a clinic user through the medical files portion of the medical tab.

Note: you may only delete medical files that you have uploaded. You cannot delete files uploaded by a doctor or a clinic user.

Updated on: 08/05/2024