Q: How do I sign up for a SeeYouDoc account?

<h3 id="step1">Step 1</h3> <p>Click the <code>Register</code> button on the top-right corner of the screen for the web browser.</p> <p><img src="https://storage.crisp.chat/users/helpdesk/website/69886e7a5c80e400/image_5yl7oa.png" alt="www.seeyoudoc.com" /></p> <h3 id="step2">Step 2</h3> <p>Fill out the form accordingly.</p> <p><img src="https://storage.crisp.chat/users/helpdesk/website/69886e7a5c80e400/image_17lt39t.png" alt="" /></p> <h3 id="step3">Step 3</h3> <p>Click <code>Create An Account</code></p> <h3 id="step4">Step 4</h3> <p>After signing up you will see <strong>Account Created Successfully</strong> on the top-right corner of the screen.</p> <p><img src="https://storage.crisp.chat/users/helpdesk/website/69886e7a5c80e400/image_vt68pg.png" alt="" /></p> <h3 id="step5">Step 5</h3> <p>A confirmation email will be sent to your email address to verify your account. Simply click the <code>Confirm my Email</code> button to complete your sign-up.</p> <p>| Please check your <code>Spam</code> folder if you have not received your email after a few minutes.</p> <p>${youtube}<a href="7UlXjFXL8KQ">SeeYouDoc Shorts - How do I add more profiles to my account?</a></p>

Q: How do I search for doctors in SeeYouDoc?

<h3 id="step1">Step 1</h3> <p>Go to <code>www.seeyoudoc.com</code> using a web browser (e.g. Google Chrome, Mozilla Firefox, Microsoft Edge, Safari) and log in to your account.</p> <h3 id="step2">Step 2</h3> <p>Use the <code>Search Bar</code> on the upper right corner of the page and type the name of the doctor or facility you wish to find. </p> <p><img src="https://storage.crisp.chat/users/helpdesk/website/69886e7a5c80e400/image_1gu89sn.png" alt="" /></p> <p>| Alternatively, you can simply click <code>Explore Healthcare Services</code> button from the homepage as a shortcut, then scroll from SeeYouDoc's suggestions.</p> <h3 id="step3">Step 3</h3> <p>Doctors registered on SeeYouDoc will be displayed on the screen. You can explore filter options on the sidebar to the left to narrow the results.</p> <p><img src="https://storage.crisp.chat/users/helpdesk/website/69886e7a5c80e400/image_1j3q97g.png" alt="" /></p> <p>${youtube}<a href="GvCxEnNR_UA">SeeYouDoc Shorts - How do I search for doctors in SeeYouDoc?</a></p>

Question 1

🚀 SeeYouDoc V4.0: It's here!

Accepted Answer

Released Dec 06, 2023

|| Editor's Note: This article was originally published on the SeeYouDoc Blog: https://syd.care/v4-news

✨ Welcome to SeeYouDoc V4.0!

Whether you’re a patient, a doctor, or a new user, here’s a quick recap of what you can expect from this release.

Brand New Look, Brand New Features - Enjoy a fresher take on your SeeYouDoc experience. We did some backyard cleaning, bug-squashing, and added new tools and features to explore.
Know Your Customer (KYC) - All patients and doctors now undergo additional verification to ensure that all users in the community are dealing with SeeYouDoc-verified personal and business information.
HL7-FHIR (R4) - Arguably, the most technical but most important stuff in this release.
Updated Pricing - An opportunity in our pricing structure was creating challenges for doctors in committing their full healthcare service delivery to their patients. As a response, we have implemented an improved approach to address this issue.
Data Migration in Effect - In order to adapt to the new system, we’re going to have to migrate your data.

🎨 Brand New Look, Brand New Features

New Interface

SeeYouDoc has updated to a cleaner, sleeker home. We wanted to make things easier to find and more intuitive to interact with. Everything should feel lightweight and super fast.

Improved Explore Function - In place of a long grueling list that’s slow to load, searching for doctors, clinics, ho

Question 2

How do I refund my canceled appointment?

Accepted Answer

About Refunds in SeeYouDoc

Refunds are processed instantly, but can take up to a few minutes depending on your bank. Refunds in SeeYouDoc are free from transaction fees and will be returned to your original payment method.

Step 1

After logging in to your SeeYouDoc account, go to your Patient Portal.

Step 2

If you have multiple profiles, select which profile you want to initiate a refund to. This is usually the patient of the canceled appointment.

Step 3

Navigate to Appointments, then select a canceled appointment.

Step 4

Click Refund Payment

Step 5

Refunds in SeeYouDoc are free from transaction fees. We kindly ask that you provide more details regarding the reason for the refund.

Step 6

An alert will pop-up on the upper right corner of the screen to indicate a successful refund attempt. The Billing tab will also indicate the status of the refund.

![](https://storage.crisp.chat/users/helpde

Question 3

📱✨ Introducing the SeeYouDoc Patient Mobile App – Now on iOS & Android!

Accepted Answer

Released October 7, 2024

We're thrilled to announce the official launch of the SeeYouDoc Mobile App specifically designed for patients, now available on both iOS and Android platforms! Our new mobile app makes it easier than ever to manage your healthcare needs, providing convenient and seamless access to essential services—all from the palm of your hand.

🌟 Key Features

Account Registration:

Get started in just a few simple steps! With secure account registration, you can create your personal profile, allowing you to access a wide range of healthcare services tailored to your needs. Your profile is protected with the latest security features, ensuring your personal information remains safe.

Appointment Request:

Scheduling appointments has never been easier. With the SeeYouDoc app, you can request appointments with your preferred healthcare providers at the date and time that suits you best. You'll be able to browse available time slots, choose what works for you, and receive confirmation within the app once your appointment is approved. Say goodbye to waiting in line at clinics.

Payment of Approved Appointments:

Once your appointment is approved, you can quickly and securely pay for your appointment through the app. The simple, user-friendly payment process allows you to complete transactions with ease, ensuring your appointment is confirmed without any additional hassle. All payments are processed through trusted and secure payment gateway, giving y

Question 4

How can I request an appointment using SeeYouDoc?

Accepted Answer

Step 1

Select the doctor that you would like to book for a consultation.

Step 2

Once you’re in the doctor’s profile, you will be able to see the list of clinics that your doctor attends to.

| It's a good idea to read through the doctor's page in detail, to know their schedule, rates for services, etc.

Step 3

Click the Request Appointment button, and fill in the "Appointment Form" in detail.

Step 4

Make sure to read through and acknowledge the Terms and Conditions and Data Privacy Policy by checking the boxes. Then you may proceed to the Request Appointment button.

Step 5

In the Appointment Page, you will see a You have successfully requested an appointment alert on the top-right corner of the screen.

|| Note that you

Question 5

How do I sign up for a SeeYouDoc account?

Accepted Answer

Step 1

Click the Register button on the top-right corner of the screen for the web browser.

www.seeyoudoc.com

Step 2

Fill out the form accordingly.

Step 3

Click Create An Account

Step 4

After signing up you will see Account Created Successfully on the top-right corner of the screen.

Step 5

A confirmation email will be sent to your email address to verify your account. Simply click the Confirm my Email button to complete your sign-up.

| Please check your Spam folder if you have not received your email after a few minutes.

${youtube}SeeYouDoc Shorts - How do I add more profiles to my account?

Question 6

How do I search for doctors in SeeYouDoc?

Accepted Answer

Step 1

Go to www.seeyoudoc.com using a web browser (e.g. Google Chrome, Mozilla Firefox, Microsoft Edge, Safari) and log in to your account.

Step 2

Use the Search Bar on the upper right corner of the page and type the name of the doctor or facility you wish to find.

| Alternatively, you can simply click Explore Healthcare Services button from the homepage as a shortcut, then scroll from SeeYouDoc's suggestions.

Step 3

Doctors registered on SeeYouDoc will be displayed on the screen. You can explore filter options on the sidebar to the left to narrow the results.

${youtube}SeeYouDoc Shorts - How do I search for doctors in SeeYouDoc?

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