Understanding the Triage Process at POC

Triage: Ensuring You Receive the Right Orthopedic Care at the Philippine Orthopedic Center

At the Philippine Orthopedic Center (POC), triage is more than just assessing urgency—it’s about ensuring every patient gets the right care at the right time. Following triage, POC prioritizes your needs and arranges your appointment based on the availability of doctors and services. Rest assured, you will receive the help you need.

What is Triage?

Triage is the process of evaluating patients and categorizing them based on the urgency of their condition. At POC, this process is tailored to meet the unique needs of orthopedic patients, ensuring timely and appropriate care for everyone—from those with critical injuries to those needing routine follow-ups.

How Triage Works at POC

At the Philippine Orthopedic Center (POC), triage is a patient-centered process that ensures you receive timely and appropriate care. Powered by SeeYouDoc, triage helps assess your condition, prioritize your needs, and schedule appointments efficiently. Here’s how it works:

1. Initial Assessment with SeeYouDoc

Patients start the triage process by using the SeeYouDoc platform to provide essential information about their condition:

Going to Philippine Orthopedic Center in SeeYouDoc.
Filling Out the Triage Form:
Briefly describe your symptoms, pain level, and any recent injuries or medical history.


This form is crucial for determining the urgency of your medical needs.

2. Chat with Medical Staff in Triage Tab

After completing the triage form, patients have the option to chat with POC medical staff for clarification or further assessment.

Real-Time Support.
You can describe your symptoms in more detail.
The medical staff may ask follow-up questions to ensure accurate categorization.

3. POC Medical Team Appointment Scheduling

Based on your triage results and the condition you’ve described, the POC medical team will create an appointment for you that you can access in Appointments tab
The details of your appointment, including the date, time, and assigned doctor, will be sent to you via SeeYouDoc and Email Notification.

Patient will still need to accept the schedule of appointment for confirmation, after this the patient will now be able to. get consultation on the day of the appointment.

Care Assurance

No matter your condition, POC ensures that you will receive the care you need:

If your symptoms worsen or change while waiting for your appointment, you can contact POC through SeeYouDoc for reassessment.
The triage process is designed to adapt to your needs, ensuring timely adjustments if necessary.

Your Next Steps

Log in to SeeYouDoc to start the triage process or create an account.
Search for the Philippine Orthopedic Center .
Provide a detailed description of your condition in the form.
Chat with POC’s medical staff for additional support or clarification.
Review the appointment details sent to you after triage.
Consult with the doctor on the day of your appointment

For any questions or further assistance, feel free to contact POC in SeeYouDoc or SeeYouDoc’s Customer Support.

Updated on: 01/06/2025