Articles on: Security

Under what situations does SeeYouDoc collect data from me?

SeeYouDoc collects your personal data to ensure that we provide you with the best healthcare services possible. Whether, you're a patient, a healthcare provider, or a user visiting our website, your data is essential to deliver secure and effective medical care. Here are the main situations in which we collect your data:

Account Creation

When you create an account with SeeYouDoc, we collect basic personal information such as your name, contact details, and identification data. This helps us verify your identity and set up your profile.

Booking and Managing Appointments

SeeYouDoc collects your data when you book appointments or consultations, including details about the healthcare providers involved. This ensures smooth scheduling and appointment management.

Using Our Services

When you use our app or website for telemedicine consultations or in-person appointments, SeeYouDoc collects data to manage your interactions with healthcare providers, store your medical history, and process payments.

Providing Feedback and Participating in Surveys

We collect data when you provide feedback or participate in surveys to improve our services and the overall user experience.

Interacting with Us via Social Media or Customer Support

Your interactions with SeeYouDoc through social media channels, email, or live chat may be recorded to help us address your concerns and improve our service quality.

Use of Location-Based Services

If you opt into location-based services, we may collect location data to offer nearby healthcare providers or other location-specific services.

In all these instances, SeeYouDoc ensures your data is handled securely and is only used for the purposes outlined in our Privacy Notice. We take your privacy seriously and only collect data with your explicit consent or as required by law.


Need more help? As we build software to help innovate the medical industry today, our arms are also open to provide you assistance in any way possible. If you need a face to face, online or recorded demo, let us know by giving us a call or emailing us through support@seeyoudoc.com & +63 917 702 6381.

Updated on: 09/16/2024

Was this article helpful?

Share your feedback

Cancel

Thank you!