How To Issue a Service Request as a Clinic User

Creating or issuing a service request as a clinic user follows a process similar to that of the doctors.


Step 1


On the clinic portal, go to encounters.




Step 2


Click any encounters from the list.




Step 3


While on the encounter page, you may click the "Clinical" tab.




Step 4


Then, click "Service Request".


You may create a service request before, during, or right after the encounter has ended.




Step 5


Click "New Service Request".




Step 6


Choose whether you will assign the patient to a facility within the same organization or to a different clinic under your facility and organization.





Step 7


Select the clinic/facility where you will refer the patient.




Step 8


Select care plan (if applicable). Otherwise, you may just select N/A.


Note: The care plan is only available for SeeYouDoc's TB Module.




Step 9


Select category.




Step 10


Select priority.




Step 11


Enter note.




Step 12


Click "Save".




Step 13


The service request will now appear under inward referrals at the receiving clinic/facility.



Updated on: 06/02/2024

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