How do I manage inward referrals?
If your facility has received a patient referral from a network, another facility, or a clinic, you can expect to see it on the Inward tab under the Referrals.
Go to your facility portal by clicking the grid icon on the upper right corner of the screen beside the profile icon. Then select the facility you wish to manage.
Under Referrals, click on the Triage button.
Select an Active referral status to manage it. You can choose to Void, Refer to a clinic, or Refer to a facility.
Void - You may void a triage request if you think the patient no longer needs your facility services.
Assign to facility - Assign the patient to a different facility within your network.
Assign to clinic - Assign the patient to a clinic within your facility.
Choose whichever applies to the patient referral.
Step 1
Go to your facility portal by clicking the grid icon on the upper right corner of the screen beside the profile icon. Then select the facility you wish to manage.
Step 2
Under Referrals, click on the Triage button.
Step 3
Select an Active referral status to manage it. You can choose to Void, Refer to a clinic, or Refer to a facility.
Void - You may void a triage request if you think the patient no longer needs your facility services.
Assign to facility - Assign the patient to a different facility within your network.
Assign to clinic - Assign the patient to a clinic within your facility.
Choose whichever applies to the patient referral.
Updated on: 04/08/2024
Thank you!