How Do I Join the Video Consultation? — Patient App
Step 1
From the Home Page, navigate to My Appointment.
Then, select a booked appointment.
NOTE: Booked appointments are those that have been reviewed and accepted by the medical provider.
Step 2
Tap "Start Encounter".
Step 3
Tap "Join waiting room".
Step 4
Wait for the doctor to admit you into the call.
Step 5
An alert will pop up once the doctor is ready to admit you into the call.
Tap "Accept" once you are ready to join the video call.
Step 6
Consult with the doctor.
Updated on: 02/03/2025
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