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FAQs for Medical Partners
Customer Guide for Onboarding / Activation Process
Register as a Customer Visit the unique link from one of our OFFICIAL PARTNERS. Valid link will be in this format: "www.seeyoudoc.com/partner/)/register" Fill-out all the required fields in the form and click the SUBMIT button You will receive an email to confirm that your request has been sent to the
What is SeeYouDoc MP?
SeeyouDoc MP is the portal built for our medical partners. It allows our partners to monitor all their customers and their respective subscriptions from one place. Below are the main areas of . Dashboard [Customers](/en-us/article/how-to-navigate-the-mp-customer-zagdrt
How to navigate the MP Dashboard?
Dashboard On the Dashboard you can see the following: Total No. of Customers. Total No. of Doctors, subscribed under your customers Total Partner Revenue, based on the license and transaction review share for the current year Total No. of Bookings per month Total No. of Completed Appointments per month Total No. of Licenses per month, i.e. active, expired / deactivated as well as expiring licenses Licenses Per Month Here's a quick example to guide you on how to read the lic
How to navigate the MP Customers?
Customers On the Customer page you can do the following: View List of Customers This list includes the following details Name Date Onboarded Date Deactivated Date Reactivated Status Add New Customer Add Customers Manually Click the + New Customer button. Select a Type, either Hospital or Clinic. Fill out all the fields -- Name, Address, Contact Person, Contact No. and Email Address. Click the Submit button Customer status will be PENDING.
How to navigate the MP Reports?
Reports On the Reports page you can view and filter different reports by customer and month/year. Monthly Transaction Overview Here you can view the Total Revenue, SeeYouDoc Share and Partner's Share from customers transactions for the month. Sample Computation SeeYouDoc Percentage is 0.3 (30%) Transaction Revenue Percentage is 0.5 (50%) Total Transaction Revenue is Php 10,000 Transaction SeeYouDoc Sh
How to navigate the MP Credits?
Credits Credit Balance This section is where you can view your current balance. Cash Out This is also where you can cash-out credits or withdraw from your balance. Click the Cash-Out Credits button Enter the Amount Select an Account. Note: You may need to set this up in the Settings page Enter Mobile Number Click the Request Cash-Out button List of Transactions You can also view a list of your Cr
How to navigate the MP Settings?
Settings Users This is where you can view a list of users as well as add new users Adding Users Click the + Add User button. Enter Email Select a Role Type: Admin, Auditor or Staff Click the Submit button Cash-out Method This is where you can view a list of your accounts used for your cash-out methods. Adding Account Click th