System and Device Requirements
To facilitate the best experience, we recommend you maintain an up-to-date operating system and run the latest version of the SeeYouDoc app, or the latest web browser. We add great new features regularly, and the most recent updates will provide the best functionality for you and your team.
More memory on your device will provide a smoother experience.
Have enough memory and storage available
Update your OS, web browser, and the SeeYouDoc app regularly
There isn't a strict requirement, but typical bitrates are 8-10Mbps per user, for the online consultations
Ensure you have a similar bitrate during payment transactions
We recommend using at least iOS 8 or higher to be able to use the SeeYouDoc app
Always update to the latest SeeYouDoc app version for the best experience
Have Android OS 7.0 (Nougat) or higher installed to install the latest version of the SeeYouDoc app
Always update to the latest SeeYouDoc app version for the best experience
We recommend using the latest version of the following browsers:
Google Chrome
Mozilla Firefox
Safari on macOS
Edge or Internet Explorer 11 for Windows 10
If you cannot download the SeeYouDoc app due to an incompatible mobile device, please use the web or mobile browser.
We recommend downloading the latest Google Chrome browser and log in with your user credentials on www.seeyoudoc.com
If you cannot proceed to the conference link because the app is requiring you to download Jitsi, please go to the Google Play or Apple Store.
After downloading the Jitsi app, go back to SeeYouDoc and access your conference link again.
The Jitsi page wiill show two options : Download the app or Continue to the App
Click "continue to the app
More memory on your device will provide a smoother experience.
Key Features
Have enough memory and storage available
Update your OS, web browser, and the SeeYouDoc app regularly
You need these to successfully use SeeYouDoc
Internet speeds
There isn't a strict requirement, but typical bitrates are 8-10Mbps per user, for the online consultations
Ensure you have a similar bitrate during payment transactions
SeeYouDoc mobile apps and Web app
iOS
We recommend using at least iOS 8 or higher to be able to use the SeeYouDoc app
Always update to the latest SeeYouDoc app version for the best experience
Android
Have Android OS 7.0 (Nougat) or higher installed to install the latest version of the SeeYouDoc app
Always update to the latest SeeYouDoc app version for the best experience
Desktop / Laptop
We recommend using the latest version of the following browsers:
Google Chrome
Mozilla Firefox
Safari on macOS
Edge or Internet Explorer 11 for Windows 10
Incompatible Device
If you cannot download the SeeYouDoc app due to an incompatible mobile device, please use the web or mobile browser.
We recommend downloading the latest Google Chrome browser and log in with your user credentials on www.seeyoudoc.com
If you cannot proceed to the conference link because the app is requiring you to download Jitsi, please go to the Google Play or Apple Store.
After downloading the Jitsi app, go back to SeeYouDoc and access your conference link again.
The Jitsi page wiill show two options : Download the app or Continue to the App
Click "continue to the app
Updated on: 10/22/2020
Thank you!