> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.seeyoudoc.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How To Conduct an Online Consultation as a Practitioner (MD)?

### Step 1

From the homepage, click the menu icon on the upper right corner of the screen beside the profile icon.

Then, click **"Doctor Portal"**.

![](https://storage.crisp.chat/users/helpdesk/website/69886e7a5c80e400/image_1q3008r.png)


### Step 2

Click the **"Clinics"** tab and select your registered clinic.

![](https://storage.crisp.chat/users/helpdesk/website/69886e7a5c80e400/image_1ntp3p0.png)


### Step 3

Click the **"Appointments"** tab.

![](https://storage.crisp.chat/users/helpdesk/website/69886e7a5c80e400/image_vpq690.png)


### Step 4

Select a **pending** appointment.

![](https://storage.crisp.chat/users/helpdesk/website/69886e7a5c80e400/image_jkb60k.png)


### Step 5

**Accept** the patient's appointment request if it meets your schedule.

![](https://storage.crisp.chat/users/helpdesk/website/69886e7a5c80e400/image_y35uh5.png)


### Step 6

Once the patient has paid the appointment, you can now click the **"Go to Encounter"** button.

![](https://storage.crisp.chat/users/helpdesk/website/69886e7a5c80e400/image_1f985a0.png)

While waiting for the patient, you can notify them through chat that you are ready for the appointment.

![](https://storage.crisp.chat/users/helpdesk/website/69886e7a5c80e400/image_1kjh1zl.png)

![](https://storage.crisp.chat/users/helpdesk/website/69886e7a5c80e400/image_1n0g05f.png)


### Step 7

Once the patient enters the waiting room, click the **"Accept patient"** button so that the patient can join the online consultation.

![](https://storage.crisp.chat/users/helpdesk/website/69886e7a5c80e400/image_ceqyk6.png)

When the patient accepts the video call, the consultation will start.

![](https://storage.crisp.chat/users/helpdesk/website/69886e7a5c80e400/image_u2zhn8.png)