> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.seeyoudoc.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How Do I View Medical Certificates?

To view medical certificates issued by a doctor, an encounter between a patient and a doctor must exist.

### Step 1

Go to the patient portal by clicking the four boxes icon on the upper right corner of the screen beside the profile icon.

![](https://storage.crisp.chat/users/helpdesk/website/69886e7a5c80e400/image_1ai42oy.png)


### Step 2

Choose a **profile** which has an encounter.

|| Note: If you have not added additional profiles under your SeeYouDoc account, you will only be able to select your own profile.

![](https://storage.crisp.chat/users/helpdesk/website/69886e7a5c80e400/image_1ojr9t6.png)


### Step 3

Click **"Encounters"** from the sidebar.

![](https://storage.crisp.chat/users/helpdesk/website/69886e7a5c80e400/image_zw6qc7.png)


### Step 4

Select the relevant encounter from the **list of encounters**.

![](https://storage.crisp.chat/users/helpdesk/website/69886e7a5c80e400/image_1dqbupm.png)


### Step 5

Click the **"Medical"** tab.

![](https://storage.crisp.chat/users/helpdesk/website/69886e7a5c80e400/image_ljy7gf.png)


### Step 6

Click **"Medical Certificates"**.

![](https://storage.crisp.chat/users/helpdesk/website/69886e7a5c80e400/image_1xy07vd.png)


### Step 7

Once a doctor has issued a medical certificate, you will be able to view them here.

Click on a **medical certificate** to get a preview of the whole document.

![](https://storage.crisp.chat/users/helpdesk/website/69886e7a5c80e400/image_1bul2lg.png)


### Step 8

This is what the medical certificate looks like.

You may save this as a **PDF file, print it, or you  may show it directly through your device**.

![](https://storage.crisp.chat/users/helpdesk/website/69886e7a5c80e400/image_1wz2ks4.png)