> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.seeyoudoc.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I reschedule my appointment?

### Step 1
After logging in to your account, go to the **Patient Portal** by clicking the grid icon on the upper right corner of the screen (see picture).

![](https://storage.crisp.chat/users/helpdesk/website/69886e7a5c80e400/image_wv87be.png)

### Step 2
Select the profile containing the booked appointment. 

![](https://storage.crisp.chat/users/helpdesk/website/69886e7a5c80e400/image_qo8k0g.png)

### Step 3

Navigate to the **Appointments** tab and select the `Booked` appointment status. 

![](https://storage.crisp.chat/users/helpdesk/website/69886e7a5c80e400/image_djtu1m.png)

| The status of the appointments in your account are color-coded: Blue = Fulfilled/Completed, Green = Booked, Yellow = Pending, Red = Canceled.

### Step 4
This will open the **Appointment Overview**. Click `Other Action`, then select `Propose a New Schedule`.

![](https://storage.crisp.chat/users/helpdesk/website/69886e7a5c80e400/image_uoz3u9.png)

### Step 5
Fill-in the **Propose a New Schedule** form completely, including your preferred schedule and reason for the rescheduling. Click `Propose new schedule`.

![](https://storage.crisp.chat/users/helpdesk/website/69886e7a5c80e400/image_8hfozv.png)

Once you have rescheduled or proposed a new schedule for your appointment, the status of your appointment will revert back to “pending” as the doctor will have to approve the new schedule once again.

![](https://storage.crisp.chat/users/helpdesk/website/69886e7a5c80e400/image_vl58qk.png)

### Step 6
Your proposal for the **new schedule** will be logged under the Activities tab.

![](https://storage.crisp.chat/users/helpdesk/website/69886e7a5c80e400/image_1syzqam.png)