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# How do I manage inward referrals?

If your facility has received a patient referral from a network, another facility, or a clinic, you can expect to see it on the Inward tab under the **Referrals**.

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### Step 1
Go to your facility portal by clicking the grid icon on the upper right corner of the screen beside the profile icon. Then select the facility you wish to manage.

![](https://storage.crisp.chat/users/helpdesk/website/69886e7a5c80e400/image_zoofdd.png)

![](https://storage.crisp.chat/users/helpdesk/website/69886e7a5c80e400/image_12rp6yz.png)

### Step 2
Under Referrals, click on the `Triage` button.

![](https://storage.crisp.chat/users/helpdesk/website/69886e7a5c80e400/image_5vhrvl.png)

### Step 3
Select an **Active** referral status to manage it. You can choose to _Void_, _Refer to a clinic_, or _Refer to a facility_.

![](https://storage.crisp.chat/users/helpdesk/website/69886e7a5c80e400/image_8nia29.png)

* Void - You may void a triage request if you think the patient no longer needs your facility services.
* Assign to facility - Assign the patient to a different facility within your network.
* Assign to clinic - Assign the patient to a clinic within your facility.

Choose whichever applies to the patient referral.

![](https://storage.crisp.chat/users/helpdesk/website/69886e7a5c80e400/image_55avip.png)